Coronavirus Update
March 4th, 2020:
- All lobbies remain closed at this time. All drive-thrus continue to operate as usual. In-person appointments are still possible during normal business hours. Our lending team is available to discuss loan payment extensions or modifications. If you need to meet with a banker or access your safe deposit box, please schedule an appointment by contacting your nearest branch.
- Please continue to take advantage of our 24/7 Banking Services.
- Deposit Enabled ATMs: All four of our branches are equipped with ATMs that can receive Cash and Check Deposits. Cash is immediately available after deposited and Checks are approved 9 AM and 4 PM, Monday-Friday.
- Online Banking: Use your desktop, laptop or tablet to access eStatements, view account balances and history, transfer funds between accounts (one-time and recurring transfers), view checks written, pay bills and make loan payments.
- Altamaha Bank Mobile: Download our Mobile Banking App on any Apple or Android device. Our app allows you to view account balances and history, transfer funds between accounts, deposit checks, send money via PeoplePay, manage Bill Payees and make loan payments.
- Ask a Question: You may visit our Contact Us page on our website to submit a question and someone will respond to you within 24 hours.
- Government Stimulus Checks: It is our understanding that a second disbursement of checks were sent out last week. We have no control over these checks. Altamaha Bank is solely receiving these transfers and we post items to your account once they arrive to our bank. Here is an excellent resource to review the most updated information about stimulus payments, https://www.irs.gov/coronavirus/get-my-payment.
- Coronavirus Scams: Be aware of scams using fear or intimidation, urgency, or disinformation related to the Coronavirus. Scammers will attempt to steal your sensitive, personal or account information. Remember, Altamaha Bank and Trust will never call, text, or email asking for your private information. Safeguard your info!
Check back here for updates or follow us on our Social Media sites: Facebook, Instagram, and Twitter. We are committed to serving our customers during this unprecedented time. It is our prayer that we can return to normalcy very soon.
As of April 15, 2020:
With more than 80 million Americans expected to receive their Coronavirus stimulus checks today, it is no surprise that our online and mobile banking services provider has experienced a few hiccups due to the large volume of customers logging in to view the status of their money nationwide. We do apologize and we appreciate your cooperation during this uncertain time that we are all in.
We have no control over these checks. Altamaha Bank is solely receiving these transfers and we post items to your account once they arrive to our bank. Here is an excellent resource to review the most updated information about stimulus payments, https://www.irs.gov/coronavirus/get-my-payment.
We highly encourage you to download our Mobile App and become familiar with it as well as log in to our Online Banking services if you haven't done so yet. You can view the same exact account information that we can give you if you were to call into a branch.
Instructions for Online and Mobile Banking
As of March 30, 2020:
Please take the time to read this letter from our President and CEO, Brent Sammons.
Should we experience any incidents which could represent a disruption in how we service our customers, you can find complete updates and instructions here.
As of March 20, 2020:
Effective Monday, March 23rd, 2020, all lobbies will be temporarily closed. All drive-thrus will continue to operate as usual. In-person appointments are still possible during normal business hours. If you need to meet with a banker or access your safe deposit box, please schedule an appointment using the telephone numbers below.
Hazlehurst: 912-375-5415
Jackson Street: 912-537-1921
Uvalda: 912-594-6525
Vidalia West: 912-537-9452
We feel this is an appropriate action that we need to take to promote social distancing. We thank you for your understanding and patience as we make responsible decisions regarding the safety of our employees and customers.
We continue to encourage customers to consider several items regarding their daily Personal and Business Banking needs. Please read carefully below.
- All four of our branches are now equipped with ATMs that can receive Cash and Check Deposits. Cash is immediately available after deposited and Checks are approved 9 AM and 4 PM, Monday-Friday.
- Now would be an excellent time to take advantage of our Digital Banking Services.
- Use your desktop, laptop or tablet to access your accounts via Online Banking. Online Banking allows you to access eStatements, view account balances and history, transfer funds between accounts (one-time and recurring transfers), view checks written, pay bills and make loan payments.
- Download our Mobile Banking App on any Apple or Android device. Our app allows you to view account balances and history, transfer funds between accounts, deposit checks, send money via PeoplePay, manage Bill Payees and make loan payments.
- You may also visit our Contact Us page on our website to submit a question and someone will respond to you within 24 hours.
As of March 18, 2020:
Should we experience any incidents which could represent a disruption in how we service our customers, you can find complete updates and instructions here.
The Altamaha Bank and Trust Pandemic Management Team continues to monitor developments and recommendations from the CDC and local officials surrounding the Coronavirus (COVID-19). Meetings are being conducted regularly and we remain focused on our mission to be the primary source of financial stability and well-being to the communities and markets we serve. This mission provides our guidance as we assess, monitor, and respond to this situation.
Currently, all branches are open for operation as usual. Our employees are following a strict cleaning regimen daily to maintain a healthy, germ-free environment, focusing heavily on our customer areas, drive-thru, and ATM. In the meantime, we encourage customers to consider several items regarding their daily Personal and Business Banking needs. Please read carefully below.
- If you must visit a branch, please use our hand sanitizer stations upon entering. If you are experiencing flu like symptoms, we encourage you to not visit a branch and to utilize our Digital Banking Services.
- All four of our branches are now equipped with ATMs that can receive Cash and Check Deposits. Cash is immediately available after deposited and Checks are approved 9 AM and 4 PM, Monday-Friday.
- Now would be an excellent time to take advantage of our Digital Banking Services.
- Use your desktop, laptop or tablet to access your accounts via Online Banking. Online Banking allows you to access eStatements, view account balances and history, transfer funds between accounts (one-time and recurring transfers), view checks written, pay bills and make loan payments.
- Download our Mobile Banking App on any Apple or Android device. Our app allows you to view account balances and history, transfer funds between accounts, deposit checks, send money via PeoplePay, manage Bill Payees and make loan payments.
- Be aware of scams using fear or intimidation, urgency, or disinformation related to the Coronavirus. Scammers will attempt to steal your sensitive, personal or account information. Remember, Altamaha Bank and Trust will never call, text, or email asking for your private information. Safeguard your info!
We are committed to serving our customers during this unprecedented time. Check back here for updates or follow us on our Social Media sites: Facebook, Instagram, and Twitter.